Reputation Management

A good reputation for your business can mean everything, while a bad one can be devastating. With the rise in Social Media, and smartphones, it is easier than ever both for customers to review your products or services, and for potential ones to research your reputation.

While online reviewing websites such as Google+ can help, often a handful or poor reviews can leave your company an unfair and unrealistically negative reputation; this is where Bulletpoint can help. Our reputation management service helps direct positive reviews to the right platforms, ensuring that they get seen, while limiting the chances of a negative review.

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Reputation Management

Reputation Stats

How it Works

We will set up a dedicated reviewing section of your website, which can then be advertised to customers to visit and leave their thoughts. This page will first ask visitors whether they wish to leave a positive or negative review, offering a different action point for each outcome. If a visitor wants to leave a positive review they are then given a choice of trusted review sites to do just that.

If a visitor chooses to leave a negative review however, they are offered a short contact form into which they can write their complaint. This gives you the chance to reconcile with the unhappy client, thus turning a negative review into a positive one.

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Customer Service

Openly offer an additional level of customer service, turning unhappy customers into happy ones.

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Boost Rankings

Good reviews across trusted review sites are an excellent way to boost your search engine rankings.

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Be Trusted

Third party reviews that come from well known review websites are much more trustworthy than others.

Bulletpoint provided a thoroughly professional service in designing and building our website. They were always open to our suggestions and gave clear, unbiased and jargon free advice.

Susan Hall, Chryson Consulting